I have installed IT Change Approval mobile app 1.0.7 on Adroid 4.4. ChaRM is configured in SOLMAN 7.1 SP10. We are using direct connectivity using Netweaver Gateway and configuration has been done in SOLMAN_SETUP for Gateway.
When I try to login in mobile app on Android device, I get error - "Login failed. Login failed. Forbidden". On logon screen I have entered server, user, password and port. How can I troubleshoot this issue. There is nothing in SM21 or SMGW or SICM. Where are the related logs on Android device or in SAP located?
Thanks
Sajid