Dear All,
While trying to implement Syclo Service Manager with SAP CRM , I am trying to start the ATE (Agentry Test environment) on Windows after getting connected to the development server. However, I am getting the below error after I give my user ID and password on ATE login pop-up.
DecryptPasswordError <"Key does not exist",,,>
It initially says that the password is incorrect and asks if we would like to connect to the server instead. When I click on "Connect", the above mentioned error is displayed.
Can you please help me with this. As a matter of fact, in the past, I have been able to connect to ATE without any issues, but not sure what could be the problem this time.
Any quick help is highly appreciated.
Regards,
Ashish Dhagat
Tags edited by: Michael Appleby