Hello,
We're experiencing quite a few issues with the Fiori Track Sales Order App and were wondering if anyone else out there had experienced anything similar and if they were able to resolve these issues. Unfortunately, there are hardly any notes out there for the Track Orders app, so we aren't able to implement any existing fixes
1.) As mentioned in a previous post (link below), contact information is not showing in the app, even though the service is returning these contacts and they're displayed in the console. We've had an incident open with SAP for quite some time but have yet to hear back.
Track Sales Order Fiori App - Not Displaying Contacts
2.) If the user is in the app while a delivery is created, choosing the refresh option just refreshes the overall status of the order. The item statuses are not updated. User has to exit the app and re-enter for changes to take effect for the items.
3.) Searching by PO Number is not working.
4.) Searching for orders in the search period only works if there is an order in the parameter maintained for the order period. If a customer does not have any orders in the order period but does have orders in the search period maintained, orders are not found when executing a search on the server.
Any suggestions would be greatly appreciated. We're on the following service packs:
SAPK-60003INSRA018
SAPK-10003INUISRA018