Hi,
We are setting up F5 load balancer for our UAT environment and facing the following issues
The SMP version is 2.3 SP03 and Work Manager is V6 with LAM
1. The client has provided a certificate and chain certificate which in public certificate by Entrust for a URL that they want to use to access the work manager application
e.g. URL : sapmobilem.workm.com
DNS is configured for the above URL.
2. Using the above certificate and private key I have created the .pfx file which have used in the work manager deployment bundle and the entries for the same are done in the Agentry.ini file.
3. Also I have installed the chain certificate on the server.
4.The application is running on the TCP on port 7003 and the server name is CLOSMSUPU.
5. The team doing the F5 changes has configured the following
a. redirection to the above mentioned server using TCP and offloading SSL disabled.( tried with enable SSL offloading also)
b.443 port is configure to accept the connection from the work manager application
6. When I am using the Work Manager application with server as the above FQDNs and port as 443 I am getting SSL Invalid Chain error.
7. There is no log item created on the UAT server where the work manager application is running. The event.log file has no entry for the attempt to connect.
Please let me know what could be the issue.