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BI Mobile Work Offline & My Items problems

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Our users need to utilise offline mode, but in trying to set this up I'm encountering a number of problems.

This is SAP BOE 4.0 SP 5, Webi report saved with 1500 rows displaying a crosstab and saved with Refresh On Open unchecked.

The latest version of the iPad app is installed.

 

The scenario plays out as follows:

  • Saved report in Infoview to Mobile category
  • I have to logout from the active connection on the iPad before it appears on the Server - All listing (is there no way to refresh this content?)
  • Login to connection and report is available. Tap it and the report opens and I can refresh it fine
  • Added the report to "My Items"
  • Tap Back and Browse and select "Work Offline" from the Connection drop down
  • "My Items" is displayed with the report visible for selection
  • Tap the report "Error <report name> This action cannot be performed: verify network connectivity"
    This is issue 1, why are we getting this error. Server setting offlinestorage=true, offlinestorage.ttl=365
  • Tap Browse and turned off "Work Offline" and relogged to the connection
  • Tap Browse, Server - All; No reports are displayed!
    This is issue 2, "having relogged my server reports should now become available again"
  • Logged out of the connection and relogged to the same connection
  • Tapped Server - All still no reports are available
  • Shut Down the SAP BI application and relogged. Server - All still no reports available
  • I removed the report from My Items, Tap Server - All, still no reports available
  • Logged out of the connection
  • Relogged to the connection and now tapping Server - All the reports are visible again. So seemingly they only came back when the My Items report was removed.

 

Very Odd...

Thanks

M.


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